Our Shipping Policy
We ship our orders using Sendle, for Standard Metro deliveries, and Australia Post for Po Box, Parcel Locker, Remote location and Express Shipping.
Our shipping cost is as follow:
- Flat rate for domestic orders under $90 - shipping cost $9.90
- Free shipping for domestic orders over $90
Our order processing time is up to 3 business days and shipping time is according to the following timeframes:
Standard Domestic Shipping: 3-6 business days
Express Domestic Shipping: 1-2 business days
In the unlikely scenario that your parcel goes missing after it has been delivered, you will need to contact Australia Post or Sendle directly. We are here to help if a parcel goes missing in transit and will do everything in our power to help find your parcel.
Please note that if your parcel is returned to us due to incorrect/incomplete address or failure to pick up from your local post office within their time, we will contact you to organize to ship your item again at an additional cost to you or give you a store credit, if this is your choice. No refunds will be provided for any shipping costs.
Scientists predict the oceans may contain more plastic than fish by weight by 2050, unless we take action. For this reason, one of our commitments is helping to reduce the amount of plastic waste with our no plastic policy and by prioritizing recycled paper packaging.